Inbound AI receptionist
Answers calls 24/7, handles FAQs, takes messages and transfers VIP or urgent calls.
Voice AI
An AI receptionist that never misses a call
SDLABS builds natural-sounding AI voice agents that pick up every inbound call, book appointments, qualify leads and run follow-up calls — in English and major Indian languages.
The challenge
Missed calls are missed revenue
Clinics, real-estate teams, service businesses and D2C brands lose enquiries every day because nobody is free to pick up the phone. AI voice agents fix that: they respond in under a second, handle routine questions and route urgent calls to the right person.
We design the conversation, choose the right voice and language, and connect the agent to your calendar, CRM and telephony so every call ends with a clear next step — logged automatically.
What we deliver
AI Voice Agents & Call Automation capabilities
Everything you need to launch and scale AI voice agents — designed, built and supported by SDLABS.
Outbound calling campaigns
Lead follow-ups, payment reminders, feedback surveys and re-engagement calls at scale.
Appointment booking
Checks live availability and books, reschedules or cancels appointments during the call.
Indian language voices
Natural voices in English, Hindi, Telugu, Tamil, Kannada and more, with accent handling.
Transcripts & call summaries
Every call is transcribed, summarised and pushed to your CRM with tags and sentiment.
Compliance-aware design
Consent prompts, call-time rules and data handling built around your industry needs.
Use cases
Who it’s for
AI Voice Agents tailored to how your industry works.
Clinics & hospitals
Appointment booking, reminders and after-hours triage for patient calls.
Real estate & builders
Instantly call back portal leads and qualify budget, location and timeline.
Home & local services
Capture service requests, give quotes and schedule technician visits.
Finance & collections
Polite EMI and payment reminders with instant payment links over SMS.
Our process
How we deliver AI voice agents
- 01
Script
We design call flows, objection handling and escalation rules with your team.
- 02
Voice
Choose a voice, language and persona that fits your brand and customers.
- 03
Connect
Integrate telephony, calendar, CRM and payment links; test hundreds of scenarios.
- 04
Scale
Go live, monitor call quality and optimise conversion from real call data.
Tools & technologies
- Realtime voice LLMs
- Speech-to-text
- Neural text-to-speech
- Twilio / Exotel
- Google Calendar
- HubSpot / Zoho CRM
FAQ
AI Voice Agents FAQs
Straight answers to the questions we hear most.
Does the AI voice agent sound robotic?
No. We use the latest neural voices with natural pauses and interruptions handling, so most callers experience it like a helpful human receptionist.
Can it speak Indian languages?
Yes. Our voice agents support English and major Indian languages such as Hindi, Telugu, Tamil and Kannada, and can switch language mid-call.
Can I use my existing business number?
In most cases, yes. We connect through call forwarding or SIP with providers like Exotel and Twilio so customers keep calling the number they know.
What happens if the AI cannot answer?
The agent transfers the call to a team member or takes a detailed message and triggers an instant WhatsApp or email alert.
Related services
Pairs well with
Conversational AI
AI Chatbot Development
Custom GPT-powered chatbots for website, WhatsApp and Instagram, trained on your business knowledge to support customers and capture leads.
Learn moreAgentic AI
AI Agents & Workflow Automation
Autonomous AI agents and no-code/low-code workflows that connect your apps and eliminate repetitive manual tasks.
Learn moreAI Strategy
AI Strategy & Consulting
AI readiness audits, use-case roadmaps, tool selection and hands-on team training for measurable AI adoption.
Learn moreLet’s scope your AI voice agents project
Tell us what you need and get a clear, fixed-price proposal within 24 hours. Email info@santy.in or call +91 63020 29873.