Conversational AI

AI chatbots that answer, qualify and convert — 24/7

We build custom AI chatbots for your website, WhatsApp and Instagram that are trained on your own documents, products and policies — so every visitor gets an accurate answer in seconds, day or night.

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The challenge

Stop losing customers to slow replies

Most buyers expect a response within minutes. A generic FAQ bot frustrates them; an understaffed inbox loses them. SDLABS builds retrieval-augmented (RAG) AI chatbots that read your knowledge base, catalogue and policies, then respond like your best support agent — in the customer’s own language.

Every chatbot we ship includes guardrails against made-up answers, a clean handover to your team, and analytics that show what customers are really asking so you can improve your offer.

What we deliver

AI Chatbot Development capabilities

Everything you need to launch and scale AI chatbots — designed, built and supported by SDLABS.

Website AI chat widget

A fast, on-brand chat widget that answers product, pricing and support questions and books meetings.

WhatsApp & Instagram bots

Official WhatsApp Business API and Instagram DM automation for orders, enquiries and follow-ups.

Trained on your data (RAG)

We index your PDFs, website, FAQs and help docs so answers stay accurate and up to date.

Lead capture & qualification

The bot asks the right questions, scores intent and pushes qualified leads straight into your CRM.

Multilingual support

Serve customers in English, Hindi, Telugu, Tamil and other languages without extra staff.

Guardrails & human handoff

Hallucination controls, topic limits and one-click escalation to a live agent when needed.

Use cases

Who it’s for

AI Chatbots tailored to how your industry works.

E-commerce & D2C

Order tracking, product recommendations, returns and COD confirmation on WhatsApp.

Clinics & healthcare

Appointment booking, reminders and answers to common patient questions.

Real estate

Qualify buyers by budget and location, share brochures and schedule site visits.

Education & coaching

Admissions enquiries, course details, fee questions and student support.

Our process

How we deliver AI chatbots

01
Discover
We map your top customer questions, channels and the actions the bot must perform.
02
Train
Your knowledge is cleaned, chunked and indexed; prompts and guardrails are tuned.
03
Integrate
We connect the chatbot to your website, WhatsApp, CRM, calendar or store.
04
Improve
Launch, review real conversations and keep refining answers every week.

Tools & technologies

OpenAI GPT
Anthropic Claude
Google Gemini
LangChain
Vector databases
WhatsApp Business API
n8n

FAQ

AI Chatbots FAQs

Straight answers to the questions we hear most.

How long does it take to build an AI chatbot?

A website chatbot trained on your existing content is usually live within 5–10 working days. WhatsApp bots that need Business API approval and CRM integration typically take 2–3 weeks.

Will the chatbot give wrong answers?

We use retrieval-augmented generation so the bot answers only from your approved content, and we add guardrails that make it say “let me connect you to the team” instead of guessing.